North Island: Standard delivery is typically 1–2 business days.

South Island: Please allow 2–3 business days for your gear to arrive.

Rural Delivery (RD): Add an extra 2 days for our rural couriers to reach the back blocks.

Tracking: You’ll receive a tracking link via email as soon as your order is scanned out of our Napier store.

Skip the Freight: Napier and Hastings locals can select "Local Pickup" at checkout to save on shipping costs.

Collection Point: Orders can be picked up from our shop at 184 Hyderabad Road, Ahuriri.

Wait for the Email: We will send you a notification as soon as your gear is packed and ready for collection.

The 30-Day Fit Guarantee: If the size isn't right, you can return or exchange unworn and unwashed gear within 30 days.

Faulty Goods: We stand by the gear we sell. If a product fails due to a manufacturing fault, we will repair, replace, or refund it as per the Consumer Guarantees Act.

How to Return: Ship it back to us at 184 Hyderabad Road or bring it into the shop with your order number.

Clearance & End-of-Line: These items are priced to move and are often the last of their kind in stock.

Final Sale: Because these are heavily discounted, we don't offer returns or exchanges on clearance items. Please double-check your sizing before hitting the checkout.